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In the most recent fraud attack, a fraudster sends out a text message to a cardholder and requests they call an 800 number because their account is “locked”. When the cardholder calls, they are asked to enter personal information such as their PIN, Social Security Number, or other personal info.

Here are some tips to protect yourself against this attack and others you may come across:

  • If you feel you have been a victim of a scam, call your local GSB branch during normal business hours or Shazam’s fraud team at 866-508-2693 to get your card shut off.
  • Shazam is always on the lookout for fraud on debit cards and will reach out by text message coming from the number 72718. They will never ask for card numbers or personal details
  • If you have questions about the legitimacy of a call or text from Shazam, call their fraud team or your local GSB branch.