In light of the announcement that Gov. Reynolds issued a State of Public Health Disaster Emergency activating the public health response and recovery aspects of the State Disaster Emergency Plan effective at noon today.
Grinnell State Bank will provide drive-thru service only at all of our branch locations, effective March 17, 2020 until further notice. If you require access to your Safe Deposit Box, please notify a banker in the drive-thru and they will assist you. We are here to help. You can access your accounts by our ATMs, Online Banking and Mobile App. Also, we will be staffing our Branches and can meet with customers on phone and by appointment as needed.
As the Coronavirus continues to evolve and be a very fluid situation, this decision is an effort to practice the CDC’s social distancing recommendation while ensuring we’re available to more safely serve our customers during regular hours.
We expect the increased traffic in our drive-thru lanes which may cause longer wait times. We appreciate your patience as we work to serve you as quickly as possible. Please visit our locations page for normal drive-thru hours.
We understand the current situation may cause financial uncertainty. It can also be very difficult for some of our customers. If you are having financial difficulties due to job loss, reduced hours or other impact from COVID-19, we’re here for you. Please call us at 800-236-3187 to discuss your current situation and challenges.
Our customers and team members are very important and are our top priority. We want to thank you for your patience as we move through this new unprecedented situation. We appreciate your continued trust and it is a privilege to serve you. Be safe and let us know if we can help.